Frequently Asked Questions

• When will my order ship?

Orders are typically processed within 2–3 business days. Once your order ships, you’ll receive a confirmation email with tracking information.

• How much is shipping?

We currently offer USPS Priority Mail shipping within the United States at a flat rate of $9.99 per shipment.

• How long does delivery take?

After processing, USPS Priority Mail typically arrives within 2–3 business days. Delivery times may vary slightly depending on USPS and destination.

• Will I receive tracking information?

Yes. As soon as your order ships, you’ll receive an email with tracking details so you can follow your package along the way.

• Do you accept returns or exchanges?

Yes, eligible returns or exchanges may be requested within 14 days of delivery. Items must be unworn and returned in original packaging; please see our Returns page for full details.

• What materials are used in your jewelry?

Material details are listed on each product page whenever available. If you have a question about a specific piece before ordering, please contact us and we’ll be happy to help.

• How should I care for my jewelry?

To help preserve your jewelry’s shine and finish, store it in a dry place and avoid direct contact with water, perfume, lotion, and harsh chemicals. Gently wiping pieces after wear can also help keep them looking their best.

• Do you offer local pickup?

At this time, please refer to the shipping information provided on our Shipping Policy page and at checkout. Please contact us via email to make arrangements.